Frequently asked questions
What is GreyActive?
GreyActive is a luxury athleisure brand focused on timeless, high-quality pieces that blend performance, comfort, and elevated design. Each item is made to move with you from workouts to your everyday lifestyle.
How do I know what size to order?
Our pieces are true to size and designed to hug your body in all the right places. A detailed size guide will be available on each product page to help you choose the best fit.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking details. You can also log into your GreyActive account to check your order status at any time.
Can I make changes to my order after it’s been placed?
We start processing orders as soon as they’re received to ensure quick delivery, so we’re unable to make changes once an order is confirmed. Please double-check all details before submitting.
Do you offer international shipping?
Not at this time, but we’reworking on it! Currently, we ship within the U.S. only.
What is the return policy?
We accept returns of unworn, unwashed items within 14 days of delivery. Please see our full Return Policy for details.
How can I contact customer support?
Our team is here to help! Email us anytime at help@shopgreyactive.com and we’ll respond within 1-2 business days.